{"id":4486,"date":"2026-08-20T14:22:55","date_gmt":"2026-08-20T11:22:55","guid":{"rendered":"https:\/\/upeathiukset.fi\/?page_id=4486"},"modified":"2026-08-20T15:25:30","modified_gmt":"2026-08-20T12:25:30","slug":"returning-an-order","status":"publish","type":"page","link":"https:\/\/upeathiukset.fi\/en\/returning-an-order\/","title":{"rendered":"RETURNING AN ORDER"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4486\" class=\"elementor elementor-4486\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18394505 elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"18394505\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-24668017\" data-id=\"24668017\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-479fcc87 elementor-widget elementor-widget-spacer\" data-id=\"479fcc87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5766adea\" data-id=\"5766adea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2beccbc9 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-right elementor-widget elementor-widget-divider\" data-id=\"2beccbc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tRETURN POLICY\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77722f8e elementor-widget elementor-widget-heading\" data-id=\"77722f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURNING AN ORDER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-741a8411 elementor-widget elementor-widget-text-editor\" data-id=\"741a8411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"159\">You have the right to withdraw from your purchase within 14 days of receiving your order. Please notify us of your wish to return an item using the form below.<\/p><p data-start=\"161\" data-end=\"190\">The returned product must be:<\/p><ul data-start=\"191\" data-end=\"240\"><li data-section-id=\"1b4kngx\" data-start=\"191\" data-end=\"212\">unused and unopened<\/li><li data-section-id=\"abmtd3\" data-start=\"213\" data-end=\"240\">in its original packaging<\/li><\/ul><p data-start=\"242\" data-end=\"495\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"242\" data-end=\"258\">Please note:<\/strong> The 14-day right of withdrawal does not apply to sealed cosmetic and hygiene products if the seal or packaging has been opened after delivery and the product is therefore not suitable for return for health protection or hygiene reasons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d69be4a elementor-icon-list--layout-inline elementor-mobile-align-start elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d69be4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">14-day return policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">We will refund the money as soon as possible<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3c8248e9 e-flex e-con-boxed e-con e-parent\" data-id=\"3c8248e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a484b0 elementor-widget elementor-widget-heading\" data-id=\"58a484b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Order Return Form<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ae2cf73 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"3ae2cf73\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"vorm\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"RETURN_UH\" name=\"TAGANEMISVORM\" aria-label=\"TAGANEMISVORM\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4486\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"3ae2cf73\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"RETURNING AN ORDER &bull; UpeatHiukset.fi\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"4486\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_28e5a4b elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"RETURN REQUEST FORM\" data-previousButton=\"\" data-nextButton=\"PROCEED\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-order_number elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_number\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[order_number]\" id=\"form-field-order_number\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E.g. #12345\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-return_products elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-return_products\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReturned product\/products\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[return_products]\" id=\"form-field-return_products\" rows=\"4\" placeholder=\"Returned product\/products\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-reason elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-reason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReason for Return\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[reason]\" id=\"form-field-reason\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"The product was damaged during shipping\">The product was damaged during shipping<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"I received the wrong product\">I received the wrong product<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Other\">Other<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_2c25215 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2c25215\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUpload an image (if desired)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_2c25215][]\" id=\"form-field-field_2c25215\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"1\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_fef7fca elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"RETURN CONFIRMATION\" data-previousButton=\"EDIT DETAILS\" data-nextButton=\"Confirm return\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_6b46f88 elementor-col-100\">\n\t\t\t\t\t<h3>Please review your return details<\/h3>\n\n<p>\n<strong>Name:<\/strong>\n<span id=\"confirm-name\">\u2014<\/span>\n<\/p>\n\n<p>\n<strong>Email:<\/strong>\n<span id=\"confirm-email\">\u2014<\/span>\n<\/p>\n\n<p>\n<strong>Order number:<\/strong>\n<span id=\"confirm-order\">\u2014<\/span>\n<\/p>\n\n<p>\n<strong>Product(s) to be returned:<\/strong><br>\n<span id=\"confirm-products\">\u2014<\/span>\n<\/p>\n\n<p>\n<strong>Reason for return:<\/strong><br>\n<span id=\"confirm-reason\">\u2014<\/span>\n<\/p>\n\n<hr>\n\n<p>\nI confirm that I wish to exercise my 14-day right of withdrawal and return the product(s) listed above.\n<\/p>\n\n<p>\nI confirm that the product(s) being returned on reason \"OTHER\" are unused, unopened and undamaged.\n<\/p>\n\n<p>\nBy clicking the button, I submit my withdrawal request to UPEATHIUKSET.FI \/ Norsten O\u00dc.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONFIRM RETURN<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52d0287b e-flex e-con-boxed e-con e-parent\" data-id=\"52d0287b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-149864a5 elementor-widget elementor-widget-heading\" data-id=\"149864a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Guide to Returning Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50486897 elementor-widget elementor-widget-text-editor\" data-id=\"50486897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"\" data-turn-id-container=\"5fc9d261-9e7d-4a4c-a402-634ef36af023\" data-is-intersecting=\"true\">Goods purchased from the Upeathiukset.fi online store are subject to consumer rights provided under the laws.<\/div><div class=\"\" data-turn-id-container=\"request-WEB:54b5cefa-ad07-4144-a702-9211b5c7709e-13\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:54b5cefa-ad07-4144-a702-9211b5c7709e-13\" data-turn-id-container=\"request-WEB:54b5cefa-ad07-4144-a702-9211b5c7709e-13\" data-testid=\"conversation-turn-28\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"8a71286e-a780-4dd7-8318-2f12ea7f9a5f\" data-message-model-slug=\"gpt-5-6\" data-turn-start-message=\"true\"><p data-start=\"141\" data-end=\"302\">Consumers have the right to withdraw from an online purchase without giving a reason within <strong data-start=\"233\" data-end=\"267\">14 days of receiving the goods<\/strong>, except in cases specified by law.<\/p><p data-start=\"304\" data-end=\"524\">The 14-day right of withdrawal applies to consumers only. It does not apply to purchases made by legal entities or businesses. Returns requested by business customers are accepted only by prior agreement with Norsten O\u00dc.<\/p><h4 class=\"flex w-full flex-col gap-1 empty:hidden\"><span role=\"text\"><strong data-start=\"531\" data-end=\"564\">How to return the product(s)?<\/strong><\/span><\/h4><p data-start=\"566\" data-end=\"719\">If you are exercising your 14-day right of withdrawal, please return the product(s) to us no later than 14 days after submitting your withdrawal request.<\/p><p data-start=\"721\" data-end=\"978\">You can return your order via a parcel locker by arranging the return shipment through your chosen delivery provider\u2019s online self-service. In accordance with applicable law, the direct cost of returning the goods to Norsten O\u00dc is borne by the customer.<\/p><p data-start=\"980\" data-end=\"1307\">If you wish to return the product(s) because you received an incorrect or defective product, or the product was damaged during shipping, please do not send the product(s) back yet. Select the appropriate reason in the return request, and we will contact you to agree on the next steps and, if necessary, arrange the return.<\/p><h4 data-start=\"980\" data-end=\"1307\"><span role=\"text\"><strong data-start=\"1314\" data-end=\"1325\">Refunds<\/strong><\/span><\/h4><p data-start=\"1327\" data-end=\"1390\">We will refund the amount you paid for the returned product(s).<\/p><p data-start=\"1392\" data-end=\"1492\">If you withdraw from the entire order, we will also refund the standard delivery cost of your order.<\/p><p data-start=\"1494\" data-end=\"1755\" data-is-last-node=\"\" data-is-only-node=\"\">We will issue the refund without undue delay and no later than 14 days after receiving your withdrawal request. We may withhold the refund until we have received the returned goods or you have provided proof that you have sent them back, whichever occurs first.<\/p><\/div><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY RETURNING AN ORDER You have the right to withdraw from your purchase within 14 days of receiving your order. Please notify us of your wish to return an item using the form below. The returned product must be: unused and unopened in its original packaging Please note: The 14-day right of withdrawal does not apply to sealed cosmetic and hygiene products if the seal or packaging has been opened after delivery and the&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4486","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/pages\/4486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/comments?post=4486"}],"version-history":[{"count":13,"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/pages\/4486\/revisions"}],"predecessor-version":[{"id":4516,"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/pages\/4486\/revisions\/4516"}],"wp:attachment":[{"href":"https:\/\/upeathiukset.fi\/en\/wp-json\/wp\/v2\/media?parent=4486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}