PRIVACY

Norsten OÜ collects, processes, and stores the following personal data primarily through the website and email:

• First and last name;
• Date of birth;
• Phone number and email address;
• Billing and delivery address;
• Bank account number and payment card details;
• Information related to the cost of goods and services and payment data (purchase history);
• Customer support data;
• Other information related to customer surveys and/or offers.

The collection and processing of personal data is necessary for managing orders, delivering goods, and resolving issues related to products and purchases (customer support).

Purchase history data (purchase date, product, quantity, buyer’s details) is used to compile an overview of purchased goods, analyze customer preferences, and improve the shopping experience.

We process the user’s IP address or other network data to analyze and enhance the online store’s user experience.

Norsten OÜ has the right to share customers’ personal data with third parties (such as payment solution providers Montonio Finance UAB and/or Maksekeskus AS, delivery service providers Posti, DPD and data hosting provider zone.ee) for the provision of services and the fulfillment of orders. The sharing of personal data is conducted based on agreements between the online store and authorized processors. The authorized processors are required to ensure appropriate protective measures during the processing of personal data.

Users of the upeathiukset.fi online store are responsible for the accuracy and correctness of the data they provide. Norsten OÜ is not liable for any damage caused to the customer or third parties due to incorrectly or inaccurately submitted data.

Personal data is stored on Zone servers located within the territory of a European Union member state or a country that is part of the European Economic Area. Data may also be transferred to countries whose data protection levels have been deemed adequate by the European Commission, as well as to U.S. companies that are part of the Privacy Shield framework.

Access to personal data is granted to online store employees who need to handle this data to resolve technical issues related to the use of the online store and to provide customer support services.

Personal data can be accessed, corrected, and deleted through the online store’s account management.

If a purchase is made without a user account, personal data can be accessed by contacting the online store via email at info@upeathiukset.fi.

To request changes or deletion of data, you may also contact the online store via email at info@upeathiukset.fi.

Norsten OÜ implements appropriate physical, organizational, and IT security measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure.

The email address and phone number provided by the user of the upeathiukset.fi online store will be used for sending direct marketing messages only if you have given your consent.

If you do not wish to receive direct marketing messages, you can opt out via the link provided in the newsletter or by sending a request to info@upeathiukset.fi.

A cookie is a small text file that a web browser automatically saves on the device used by the visitor of the online store. The use of cookies is solely intended to provide users of the upeathiukset.fi online store with a simple, fast, and convenient shopping experience.

The upeathiukset.fi online store uses the following types of cookies:
– Session cookies, which are used to enable the use of the website;
– Persistent cookies, which are used to remember the user’s choices on the upeathiukset.fi online store;
– First-party and/or third-party cookies, which are used to display relevant advertisements and offers to the user;
– Third-party analytics cookies, which are used to optimize marketing communication.

You can delete and/or block cookies stored on your devices at any time by adjusting your web browser’s settings. However, if cookies are not used, the online store may not function as intended, and some features may not be available.

In addition to using analytics cookies, the upeathiukset.fi website also uses pixel tags to monitor the use of the website. No personally identifiable data is processed when doing so.