CONTACT
Contact Us
Do you have a question about an order, delivery, product selection, or partnership? Send us a message or give us a call – we’ll be happy to help and will do our best to respond as soon as possible during business days.
Do you have a question about an order, delivery, product selection, or partnership? Send us a message or give us a call – we’ll be happy to help and will do our best to respond as soon as possible during business days.
Interested in becoming a retailer or salon partner, or ordering professional haircare brands?
Interested in collaborating with our brands or exploring UGC opportunities?
We are the exclusive representative of BIACRÈ, REMILIA, and KT MILANO in Estonia, Latvia, Lithuania, and Finland, and of L'ALGA in Estonia, Latvia, and Finland.
We help you find the right solution for your hair — contact us via chat, phone, or email. Our smart AI assistant is available in the chat 24/7 to help you find the right products.
Orders are dispatched quickly from our local warehouse and delivered to DPD and Smartpost parcel lockers.
Our brands are used and trusted by thousands of customers and professionals across the Baltics.
To help us assist you faster, please include your order number if your question is related to an order.
Thank you for trusting us with your hair!
Orders usually arrive within 2–4 business days after the order has been confirmed. The exact delivery time depends on the selected shipping method and destination country.
You can find detailed return instructions here >>
Unopened and unused products can be returned within 14 days of receiving the order. The 14-day right of return does not apply to purchases made by legal entities.
Please note: Return shipping costs are covered by the buyer, unless the product received does not match the order (e.g. an incorrect or defective product).
Yes, we’re open to relevant collaborations, campaigns, and UGC content. Tell us a little about your channels, audience, and collaboration idea, and we’ll be happy to explore the possibilities further.
You can track your order using the tracking link in your order confirmation email. Please check the current delivery status there first.
If your order has not arrived or the delivery is delayed, please contact us and make sure to include your order number.